Radio Bracknell Forest

Competition Terms and Conditions

1. Introduction

1.1 These Terms and Conditions ("Terms") shall be binding on you (and your guests where applicable) (together "you") when entering any competitions ("Competition(s)") operated by Facilities Resource Limited (Radio Bracknell), its sponsor(s) or any company, radio station or website owned or controlled (directly or indirectly) by Facilities Resource Limited (Radio Bracknell) from time to time.

1.2 Entry and participation in any competition shall be deemed an unconditional acceptance by you of these Terms. All entry instructions and any other specific details relating to the competition or the prizes form part of these Terms.

1.3 You must pass a copy of these Terms to your guests (if applicable) and ensure that they comply with them.

1.4 It is agreed and accepted by you that Facilities Resource Limited (Radio Bracknell) shall have no liability whatsoever in respect of competitions operated on behalf of third parties (for example,  negligence).

1.5 You have made certain representations and warranties to Facilities Resource Limited (Radio Bracknell) (both in these Terms and otherwise) in applying for a place on the Competition. Facilities Resource Limited (Radio Bracknell) has relied on the accuracy and truth of such representations and warranties in granting a place to you. Should Facilities Resource Limited (Radio Bracknell) or its agents become aware of any fraud, deceit or similar action undertaken in connection with the Competition or otherwise, or any act or omission which might have (in Facilities Resource Limited (Radio Bracknell)  opinion, which shall be final) an adverse effect on the Competition, Facilities Resource Limited (Radio Bracknell) (or any of its radio stations), reserves the right to forfeit your place on the Competition (without giving any reason and without notice).

1.6 You agree to co-operate with and comply with all reasonable requests of Facilities Resource Limited (Radio Bracknell) and its agents and employees (and in particular the health and safety team) in connection with the Competition and its broadcast.

2. Eligibility to enter competitions

2.1 You must be a resident of Great Britain or the Channel Islands. Employees of Facilities Resource Limited, their families, press, agencies or any persons directly or indirectly connected with the competition are not eligible to enter any competitions.

2.2 With the exception of Reverse Auctions, only one entry per person will be permitted. Multiple entries will be disqualified.

2.3 You represent and warrant that you are at least 18 years of age on the date of the Agreement and, if requested by Facilities Resource Limited, shall provide evidence your age.

3. Health and Safety

3.1 By signing the Agreement, you confirm and warrant that, to the best of your knowledge, your general state of health is good and you have no medical condition that could be adversely affected by strenuous exercise or any of the events or activities planned or reasonably expected to be involved in the Competition.

3.2 You must take all reasonable steps to ensure your own health and safety. Any behaviour or act or conduct by you which Facilities Resource Limited (Radio Bracknell) considers to pose any medical, security or safety risk will lead to your immediate disqualification (including without limitation any abusive behaviour, physical or psychological).

3.3 You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of activities undertaken during the Competition and acknowledges that all activities are undertaken at your own risk. You must notify Facilities Resource Limited (Radio Bracknell) of any medical or other condition which may mean that you are unfit for travel or participation in the Competition as soon as you become aware of such a condition. Facilities Resource Limited (Radio Bracknell) reserves the right to forfeit your place on the Competition or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption, or curtailment of the Competition.

3.4 You agree not to carry on your person (or in your possession or control) or to purchase or consume during the Competition any illegal substance. You acknowledge and agree that alcohol consumption will only be allowed with the express prior consent of Facilities Resource Limited (Radio Bracknell) and the health and safety team, who will have full authority to direct that you shall not consume any more alcohol.

3.5 You will comply with all directions of Facilities Resource Limited (Radio Bracknell) in respect of health and safety (failure to do so may lead to immediate disqualification, at Facilities Resource Limited (Radio Bracknell)  direction).

3.6 You confirm that you are not taking any medication at present and will not during the Competition.

4. The Competition

4.1 The interests and good reputation of Facilities Resource Limited (Radio Bracknell) and its radio stations are paramount and Facilities Resource Limited (Radio Bracknell) may, at its sole discretion, withdraw a place or require you to cease to have any involvement in the Competition if it believes it is in the best interests of Facilities Resource Limited (Radio Bracknell) to do so. In particular (without limitation), Facilities Resource Limited (Radio Bracknell) reserves the right to immediately withdraw your place on the Competition or the Prize if it believes you to be in breach of any of its obligations, or representations and warranties, under these Terms or otherwise conducts yourself in a manner which is inappropriate or unsuitable (in the discretion of Radio Bracknell).  You shall be responsible for any additional costs in this respect (including the costs of your early return back to the country, if necessary). You will not by any act or omission do anything, which might bring Facilities Resource Limited (Radio Bracknell) or its radio stations into disrepute.

4.2 You represent and warrant that you do not have any criminal convictions or criminal record and have not undertaken any past act or conduct which could affect the reputation of the Competition or Radio Bracknell . You also warrants that you do not currently, and have not in the past, worked for any other radio station or media organisation in the United Kingdom.

4.3 You will comply with the instructions and directions of Facilities Resource Limited (Radio Bracknell)(failure to do so may lead to immediate disqualification, at Facilities Resource Limited (Radio Bracknell)  direction).

4.4 Incomplete or indecipherable entries will be void (in Facilities Resource Limited (Radio Bracknell)  absolute discretion).

4.5 Facilities Resource Limited (Radio Bracknell)does not accept responsibility for entries lost, damaged or delayed in transit to the competition address. Proof of posting will not be accepted as proof of receipt (nor will proof that an e-mail has been sent rather than received).

4.6 Source material utilised by Facilities Resource Limited (Radio Bracknell)  question compilers shall be taken as correct.

4.7 Late entries will not be accepted (in Facilities Resource Limited (Radio Bracknell)  discretion).

4.8 In the case of a prize draw, the first correct entry drawn will be the winner.

4.9 The decision of Facilities Resource Limited (Radio Bracknell) judges is final and conclusive in all circumstances and no correspondence will be entered into.

4.10 Facilities Resource Limited (Radio Bracknell) shall be entitled, in its absolute discretion, to cancel a competition with immediate effect by on air announcement (in the case of on-air competitions) or by stating the same on the relevant website (in the case of on-line competitions) without any liability in respect thereof.

4.11 In this event (and assuming a valid claim has already been made) in the case of holiday prizes, Facilities Resource Limited (Radio Bracknell) will use reasonable endeavours to offer an alternative prize at some other time and/or some other destination, which may be accepted instead by you. If such alternative prize is not accepted (or not made) you shall have no claim against Facilities Resource Limited (Radio Bracknell) in respect of the cancellation or delay of the Competition or prize or for any expense or damage whatsoever incurred as a result thereof.

4.12 During 'Register To Play' contests, which will be clearly labelled on air, listeners must call with their contact number during the stated registration period. A randomly selected caller will be phoned back to participate in the contest. If the caller does not answer their phone within 60 seconds, Facilities Resource Limited (Radio Bracknell) may disregard their entry and select a new caller.

4.13 Winners must collect their prize within 3 months of notification.

 

5. Competition Entries via Text Message

5.1 Please note, only callers with mobile phones using certain networks will be able to participate in Competitions using a Short Message Service ("SMS") known commonly as a text message. Users should check with their service provider for details of compatibility.
  
5.2 Entries to Competition(s) via "text message" may only be submitted if the eligibility of text message entries is confirmed on-air.

5.3 Entries by text message must be sent to the applicable shortcode as advertised on-air. Please be aware that shortcodes may change from Competition to Competition.

5.4 For the avoidance of doubt, you should follow the on-air instructions regarding the texting of Competition answers extremely carefully as mis-spelt or incorrect text entries will be void.

5.5 Text message to the Competition shortcode will normally cost a premium charge plus the standard rate for your mobile network provider. You should check with your network provider for more details. For the avoidance of doubt, the cost of calls from different mobile phone service providers may vary.

5.6 Text messaging charges incurred as a result of entrance to the Competition(s) will be paid via your mobile phone service provider and will be detailed, where possible, on your mobile phone bill.

5.7 Please not that multiple entries (or votes) by text message shall each be charged as a single entry (or vote) and every text message shall incur the full charges applicable.

6. Claims to prizes

6.1 In order to enable Facilities Resource Limited (Radio Bracknell) to correctly identify genuine claims and to eliminate non-genuine, deceitful or fraudulent claims, Facilities Resource Limited (Radio Bracknell) reserves the right to carry out an interview (by telephone or in person with you and to tape record the interview). If you refuse to participate in or answer all questions raised in such an interview without good reason then your place will be treated as invalidated.

6.2 If Facilities Resource Limited (Radio Bracknell) becomes aware of any fraud, deceit or similar action during or in relation to the competition which relates in any way to a claim, then that claim will not be met unless it is proven to the satisfaction of Radio Bracknell, that you had no actual or imputed knowledge of the such fraud or deceit or similar action.  For the avoidance of doubt (and without limitation), if you provide an incorrect name, age, address or other incorrect information in relation to the entry, then Facilities Resource Limited (Radio Bracknell) reserves the absolute right to treat that entry as invalid (whether or not such information comes to light before or after you have made the claim). If the fraud, deceit or other action is only discovered after the prize has been released, you undertake to return the same (or provide compensation) to Facilities Resource Limited (Radio Bracknell) forthwith upon discovery by Radio Bracknell.

7.  Prizes

7.1 All prizes are non-transferable and may not be given or assigned to another person. Prizes cannot be exchanged for cash or other alternatives. Facilities Resource Limited (Radio Bracknell) may, in its sole discretion, substitute a reasonable alternative for any of the prizes at any time.

7.2 Facilities Resource Limited (Radio Bracknell) does not accept any liability for claims or prizes which are lost, delayed or damaged in the post or otherwise not validly received by you.
 

8. Holiday Prizes

8.1 Prizes must be taken in accordance with the dates and destinations and number of passengers specified by Radio Bracknell . There will be no cash alternative. There will be no alternative estination.

8.2 Holidays are non-transferable. Holidays are subject to availability.  You must hold a valid UK passport with at least 6 months' further duration (or competition entry will be invalid).

8.3 Holidays are not available to persons under the age of 18 without the express prior written permission of Radio Bracknell. Children between the ages of 12 and 16 years for the purpose of airfares are considered to be adults. Children under 18 years of age must obtain written consent from a parent or guardian and cannot travel unless accompanied by an adult over the age of 18.

8.4 In the event of unforeseen circumstances or circumstances outside Facilities Resource Limited (Radio Bracknell) reasonable control Facilities Resource Limited (Radio Bracknell) reserves the right to offer an alternative prize of equal value. No cash will be offered.

8.5 All holidays must be taken within 6 months of the date of the competition or will be deemed invalid.

8.6 You must comply with the terms and limitations of any insurance policy relating to the holiday.

8.7 You must comply with the terms and conditions of the airline and other transportation and venues involved in the Competition or the Prize. In particular, you shall comply with all health and safety guidelines and instructions and all applicable legal and regulatory requirements.

8.8 You are not entitled nor authorised in any way to commit Facilities Resource Limited (Radio Bracknell) to any contract, expense or cost entered into or incurred without its advance written acceptance of the same. No variation of these Terms is effective unless approved by an authorised representative of Facilities Resource Limited (Radio Bracknell) in writing.

8.9 Passport control and in-country authorities will reserve the right to refuse entry. If you are refused passage and or entry/exit to or from the country being visited, any additional costs incurred will be your sole responsibility.

8.10 Any flights, other transport, airport details, accommodation or other aspects of the Prize, dates and times quoted by Facilities Resource Limited (Radio Bracknell) or its agents are for guidance only and are subject to change without notice with no liability arising. You must have sufficient financial resources to meet any financial commitment which they may incur in connection with the Prize beyond those included in the Prize itself (including, without limitation, transfers to and from a London airport, meals and drinks).

8.11 You must comply with and are responsible for attending to any inoculation and health regulations required for your destination.

9. Ticket give-aways

9.1 In the case of prizes in the form of free tickets, ticket holders shall be bound by the event promoter's terms and conditions together with those set out on the ticket and the rules and regulations of the venue.

10. Confidentiality

10.1 You undertake not at any time to disclose, reveal, communicate or otherwise make public any information relating to Radio Bracknell, its business, personnel, servants, agents or officers to anyone.

10.2 You may not publicise your involvement in the competition or the fact that you have won a prize without the prior written permission of Radio Bracknell.

11. Publicity

11.1 Winners must as a condition of the prize participate in all required publicity.

11.2 You shall not without the specific prior written consent of Facilities Resource Limited (Radio Bracknell) publish or disclose any information in connection with the Competition or the Prize (in particular, without limitation, to a representative of the media, in whatever form). You shall not be entitled to give interviews or be involved in articles or reports in respect of the Competition or the Prize with any third party.  All rights in relation to the Competition and the Participant's involvement therein shall vest exclusively with Radio Bracknell.

11.3 You agree to undertake as requested by Facilities Resource Limited (Radio Bracknell) all interviews, Competitions and other activities and to the reproduction publication exhibition transmission and broadcast by all means and media throughout the world at the discretion of Facilities Resource Limited (Radio Bracknell) in perpetuity.

11.4 You hereby grant and assign to Facilities Resource Limited (Radio Bracknell) (to the extent that it is has the rights to grant the same) the entire copyright and other intellectual property rights in the Competition and your involvement in the Competition (including, without limitation, all interviews, pictures, audio, audio-visual, whether your appearance is featured or incidental) in all media and technology (the "Products"), and where such Products are not in existence at the date of this Agreement, by way of present assignment of future assignment. This assignment shall include the right for Facilities Resource Limited (Radio Bracknell) to amend or otherwise adapt such Products and/or use such Products in conjunction with any other material and to use, distribute and/or broadcast such products in all media and all formats (including transmission by way of analogue transmission, digital audio broadcasting, internet, satellite, television, film, cable or telephony) and to licence any other persons to do so, in each case for such purposes as Facilities Resource Limited (Radio Bracknell) may in its absolute discretion determine.

11.5 Without limitation to any other rights under this Agreement, Facilities Resource Limited (Radio Bracknell) shall be entitled to refer to your association with the Competition and the Prize in all publicity, marketing and Competition material in connection therewith.

12. Intellectual Property

12.1 In the case of competitions which require you to submit audio recordings you grant to Facilities Resource Limited (Radio Bracknell) the unconditional and irrevocable right to broadcast the audio recording(s) submitted by you by live or deferred transmission in all formats (including, without limitation, analogue, digital, internet, cable, satellite and telephony broadcasts). This shall include the right to alter, edit and compile the audio recording in any way whatsoever. You confirm that the use by Facilities Resource Limited (Radio Bracknell) of the audio recording submitted will not infringe any third party rights and shall indemnify Facilities Resource Limited (Radio Bracknell) for any loss, damage or liability arising in connection therewith.

12.2 You represent and warrant that you have the right, power and authority to grant the rights set out above and that you have obtained all consents and permissions in respect of the same.

12.3 For the avoidance of doubt, all rights in the name and title of the Competition and the format rights for the Competition will vest exclusively in Facilities Resource Limited (Radio Bracknell) for its own use (in its absolute discretion).

13. Facilities Resource Limited (Radio Bracknell) - exclusion of liability

13.1 Facilities Resource Limited (Radio Bracknell) is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the competition or prizes other than those costs and expenses specifically provided for in the prize (if any). This exclusion does not include any liability for negligence by Facilities Resource Limited (Radio Bracknell) or death or personal injury arising out of such negligence.

13.2 Facilities Resource Limited (Radio Bracknell) accepts no liability (and excludes all liability) for any loss of profit, business, contracts, revenues or anticipated savings or for special, direct, indirect or consequential loss of any nature howsoever arising.

13.3 Facilities Resource Limited (Radio Bracknell) shall not be liable to perform any of its obligations under the competition or in respect of the prizes where it is unable to do so as a result of circumstances beyond its control and shall not be liable to compensate you in such circumstances.

14. General

14.1 You undertake the Competition at your own risk and agree to indemnify Facilities Resource Limited (Radio Bracknell) and its radio stations and employees against all costs, losses, damages, expenses and liabilities (including for loss of reputation and goodwill and professional advisors fees) and any claim arising from your own actions in any way in connection with the Competition, the Prize or a breach of your obligations hereunder.

14.2 There is no fee payable to you in respect of your involvement in the Competition.

14.3 You are obliged to take all reasonable steps to ensure the safety standards and the general appropriateness of activities undertaken during the Competition and acknowledges that all activities are undertaken at your own risk.

14.4 Facilities Resource Limited (Radio Bracknell) is not liable in any way for any costs, expenses, damages, liability or injury arising out of or in any way connected with the Competition. This limitation does not exclude any liability for negligence by Facilities Resource Limited (Radio Bracknell) or death or personal injury arising out of such negligence.

14.5 Facilities Resource Limited (Radio Bracknell) reserves the right to forfeit your place on the Competition or the Prize (without liability or compensation) if, in its opinion, you may expose yourself or others to risk of illness or injury or to the cancellation, disruption, or curtailment of the Competition.

14.6 In the case of on-line competitions you acknowledge that the internet is not a secure medium and information submitted to competitions hosted on websites owned or controlled by Facilities Resource Limited (Radio Bracknell) may be accessed by third parties. Facilities Resource Limited (Radio Bracknell) accepts no liability in such cases.

14.7 These Terms shall be governed and construed in accordance with English Law.

14.8 These Terms represent the entire agreement between the parties relating to the Competition or the Prize (unless otherwise expressly confirmed in writing by Radio Bracknell ) and supersede all prior representations, agreements, negotiations or understandings (whether oral or in writing). Except as specifically set out herein, all conditions, warranties and representations expressed or implied by law are excluded. For the avoidance of doubt, no information of any nature about the Competition or the Prize or any of these Terms should be relied upon unless confirmed in writing by Radio Bracknell . The invalidity, illegality, or unenforceability of the whole or part of a Term or Condition does not affect or impair the continuation in force of the remainder of the Terms.

14.9 The failure to exercise or delay in exercising a right or remedy provided hereunder or by law does not constitute a waiver of the right or remedy or waiver of other rights or remedies. These Terms shall be governed by and interpreted in accordance with English law and the parties irrevocably submit to the exclusive jurisdiction of the English courts.

14.10 These Terms are not intended to nor shall create any rights, entitlements, claims or benefits enforceable by any person that is not a party to them. Accordingly no person shall derive any benefit or have any right, entitlement or claim in relation to this Agreement by virtue of the Contracts (Rights of Third Parties) Act 1999.

1.0 Reverse Bidding Terms and Conditions

1.1 Auction entry is open to everyone, excluding employees or, subsidiary companies or contracted clients, their families, agents or anyone else connected with this promotion.

1.2 For the avoidance of doubt, the winning bid will be the lowest bid in whole pence that is closest to 1 pence that has not been matched by another bidder. In the event of there being no unmatched bids, we reserve the right to award the prize to the lowest paired bid received first.

1.3 Each auction is open for the period stipulated in each individual promotion.

1.4 Each bid made costs £1.50 + your standard network charges unless otherwise stated in each promotion. The entry fee is payable directly from your phone bill via SMS

1.5 Each bid made implies acceptance of these terms and conditions.

1.6 No responsibility is accepted for entries delayed or lost. Only a confirmation text is accepted as proof of receipt.

1.7 Bids are limited to a maximum of 500 bids per bidder per auction.

1.8 No lot includes travelling expenses incurred by successful bidders.

1.9 Any charges incurred in delivering the lot to the winning bidder will be the responsibility of the auction promoter. However, the promoter reserves the right to cancel delivery arrangements should three unsuccessful attempts be made to deliver the lot. Subsequent delivery charges shall be the responsibility of the winning bidder.

1.10 The reverse auction service is not guaranteed to be provided free from any interruptions, faults or inaccuracies and we will not therefore be liable for any loss or damages arising there from; and we reserve the right unilaterally to terminate transmission of all or any part of the reverse auction for whatever reason without notice.  We will make all reasonable endeavours to ensure the uninterrupted and timely supply of the service and will take all reasonable steps to correct any error, omission or mistake, but for the avoidance of doubt, we shall not have any liability in connection therewith.

1.11 This contest is conducted by text communication. We will attempt to confirm whether your bid is the lowest unique bid, or when it is no longer the lowest unique bid via text. However once a response has been sent to your mobile service provider for delivery, we accept no responsibility should any text not be received.

1.12 We will make the results of the auction available as soon as the lowest unique bidder is confirmed, or at the time advertised.

1.13 In order to participate entrants must be over 18 years old and be able to form a legally binding contract. If they do not qualify under these Terms and Conditions they are not eligible to participate. We reserve the right to invalidate an entry if we find that a winner is in breach of these Terms and Conditions.

2. Bidding and Winning

2.1 to be eligible as a winner, confirmation must be received from the mobile phone network that the winning bid has been successfully paid for by the entrant.

2.2 We reserve the right in our absolute discretion to change items and/or to substitute alternative items and to increase the number of items available in each Lot and/or amend the descriptions at any time.

2.3 We reserve the right to award the Lot to the lowest unmatched bid received. In the event the lowest unique bidder cannot be contacted, within 60 minutes of the auction closing, we reserve the right to award the lot to the next lowest unmatched bid.

2.4 For any item requiring delivery, unless otherwise stated, please allow 30 days from the date that we receive payment. Items such as motor vehicles, requiring registration, must be registered in the confirmed lowest bidder's name, and collection or delivery completed within 5 working days of notification that the item is available.
Note: We reserve the right to invalidate an entry if we find that a winner is in breach of  any of these Terms and Conditions.

3.0. Opt Out

3.1 By participating in our reverse auctions, you agree to receive messages advising you of your status in the auction, the status of the auction and of future auctions. In order to opt out from receiving promotional messages simply text STOP to 80876

Repaircare have a network of over 500 appliance engineers based throughout the UK, including here in Berkshire, and are able to repair the full range of domestic appliances including tumble dryers, vacuum cleaners, dishwashers and refrigerators – all for a fixed fee from £70.

This charge includes call out, diagnosis, labour, all parts and a professional safety check. Plus all work is guaranteed for three months.